Friday, 8 December 2017

Job Opportunity at Milvik, Chief Medical Officer

Milvik is the leading provider of mobile delivered insurance and health services in emerging markets. We offer simple and affordable life, accident and health insurance services.
We developed an industry leading pay-as-you-go (‘PAYG’) insurance product that is the first of its kind in most markets. A large part of our business is driven by partnerships but we are rapidly expanding our BIMA-branded portfolio, in which we sell products directly to consumers.

Position Overview:
Medical team Management
Lead and implement the clinical direction for the local BIMA mHealth operations and content services
Manage the local BIMA medical team (doctors and potentially also nurses or paramedics). Inspire and motivate them to ensure an engaged team which aims to deliver a high-quality service
Help in identifying good candidates for the medical team and in the hiring process (interviews)
Responsible for the training of new medical hires (and retraining of existing ones)
Process and Business development
Develop and implement strategic initiatives around the mHealth service and content products as defined by the country management team
Help in the development and implementation of BIMA’s medical protocols, localized to adapt them to the medical culture of the country
Supervise all the sales and marketing materials and scripts used in our mHealth service (e.g. of field and tele- agents)
Quality Assurance
Provide level 2 support to our doctors (in case of doubts or complications, the CMO should be available for consultation)
Support Quality Assurance processes regarding our medical activities (monitoring of recorded calls, business intelligence from the data gathered in our system) and assist with the development and implementation of health analytics
Proactively manage the service, looking for ways to continually improve the quality and efficiency of our service
Support the local management team in Governance, Risk and Compliance activities (e.g. credentialing, licensing etc.)

Required qualifications and experience:

Medical Doctor (MD) with a current unrestricted licence to practice in Tanzania
Member of the Medical Association of Tanzania (MAT)

Expertise and Experience

Direct clinical experience (patient facing) of at least 5 years in hospitals or ambulatory centers (post Medical School; ideally post residency training)
Interest in technology with basic knowledge of common software
Ideally, a specialist in internal medicine, urgent medicine, intensive care, Family Medicine or infectious disease. But could also be a General Practitioner, provider he/she meets other requirements
Previous management responsibilities in a clinical environment (e.g. head of department, leadership role at emergency room etc.) is a plus
Strong quantitative skills
Interpersonal skills: good communicator, leadership skills, passionate and engaging
Ability to work collaboratively, self-assured and results-oriented
Ability to understand business needs and issues
Proactive and self-driven

Written and Spoken English


All applications should be addressed and sent to the undersigned either by email via Apply Now and or by postal mail not later than 22nd December 2017.

HR Manager
Milvik Tanzania Limited,
P.O. Box 31308
Mikocheni phase II, Kiko Avenue (White Star Complex)
Dar es Salaam
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